Frequently Asked Questions about Residencia Miami’s rates
Are pets allowed?
Yes, subject to certain conditions.
Is parking free?
Yes, subject to availability. It is not possible to reserve a space.
Is breakfast included?
No. If you would like to have breakfast, please let reception know by 9 pm the day before at the latest.
What time can we arrive?
Check-in is normally from 2 pm. However, if your room is ready (from 1 pm at the earliest), the receptionist may give you your key earlier.
Is check-in quick?
It all depends on how busy reception is. You’ll save a lot of time if you’ve already completed the online registration form, a link to which will be sent to you by email a few days before your arrival.
Do prices vary depending on the season?
Yes, there are different rates depending on the time of year.
Are there any additional charges at the Residencia Miami?
No. The price shown when you make your booking is the total cost of your stay and there are no hidden charges.
Only any additional services you choose, such as breakfast or drinks at the bar, will be charged separately. In the event of damage to the hotel’s facilities, repair costs may also be applied if necessary.
Can I cancel free of charge?
Yes. You can cancel your booking free of charge up to 48 hours before your scheduled arrival date.
If you cancel less than 48 hours before arrival, or if you do not show up, you may be charged for the first night’s stay, in accordance with the booking terms and conditions.
Do I need to pay a deposit?
No. No deposit is required to confirm your booking.
We will simply ask for your credit card details to secure your booking. This card will only be used in the event of a no-show or a late cancellation, in accordance with our booking terms and conditions.
Do children qualify for a reduced rate?
No. Our rates are calculated based on the number of people staying in the room, regardless of their age.
However, there is an exception for babies, who can stay free of charge subject to our current terms and conditions. Please do not hesitate to contact us if you are travelling with a baby so that we can advise you on the most suitable option.
What payment methods are accepted?
We accept all major credit cards (except American Express) as well as cash payments.
If you have any queries regarding a particular payment method, please do not hesitate to contact us before your arrival.
Are taxes included in the price?
Yes. All prices shown include VAT. Furthermore, there is currently no tourist tax in Torremolinos. The price shown when you make your booking is therefore the amount you will pay, excluding any additional services you may choose (breakfast, drinks at the bar, etc.).